Forest Garden Review


Forest Garden Logo

Not only do we like to look at different shed retailers here at WhatShed, we also like to have a real good look at the major garden structure brands that we have here in the UK. Today we are taking a closer look at Forest Garden, who are one of the top brands in this great country of ours. We are going to make sure that this Forest Garden review is fair and also that you know exactly if this a brand that is worthy of your hard earned money.

Forest Garden: A quick overview

We knew when we started this review that Forest Garden were a well respected and good and proper British brand. But in our research and as we dug deeper into what makes these folks tick, we realised that they have been in business since the late 1990s with a real push in 2006 following a new management structure and other procedures in place to make sure they could keep up with the demand that was coming their way. Forest Garden actually has a sister brand in Larchlap, which in its own right offers plenty of fantastic products. Forest Garden take real pride in the fact that their products are not only made in the UK, but they are done so using locally sourced timber.

How We Rate It
8.5
Variety Of Products 9.5/10
95% Complete
General Quality 8.5/10
85% Complete
Customisation Options 7.5/10
75% Complete
Pricing 8.5/10
85% Complete
Availability 9/10
90% Complete

Let's Take a Closer Look...

Forest Garden: Support Contact Information

Phone: 844 248 9801Maps

Website: http://www.forestgarden.co.uk/

Forest Garden: Physical address

Unit 288

Hartlebury Trading Estate,

Hartlebury,

Worcestershire,

DY10 4JB

Forest GardenWhat Kind Of Products Are In The Forest Garden Range?

When it comes to the kinds of products that are part of the Forest Garden brand, you are going to be very impressed with the vast amount of products that they have. Of course they have what you would expect from any good garden structure brand – things like sheds, workshops, summerhouses, playhouses and other garden structures. As well as this though, they also have a great range of things like arbours, gazebos and pergolas which work as fantastic accessories in any garden. Also we are very impressed with the way they have a great selection of things for those of you with green fingers, as they have cold frames, greenhouses, gardening equipment and other such items. One thing in particular that we want to mention here is their log stores. Forest Garden have some of the most well designed and gorgeous looking log stores that we have seen, so be sure to have a look at them. In all the selection of products in the Forest Garden range is just incredible and we are sure you will have a lot of fun looking through them.

We really like how if you want, you really could have your whole garden be filled with Forest Garden products. Not only do they have the structures which we mentioned above, they also have you covered when it comes to things like fences and decking. We think for those people who want to make sure all of the items in their garden have a kind of uniform look, the fact you can purchase every kind of item you would need as part of this brand is something they will see as a big plus.

Forest Garden: How Is The Quality?

One thing that is for sure about Forest Garden products is they certainly do have a very high quality look to them and we feel that the last few years they have really stepped up their game when it comes to manufacturing. Forest Garden actually have one of the largest manufacturing site of any garden structure retailer, as during their most busiest part of the year they can send out up to 3000 products a week. We know that to some this may sound a little alarming and of course when you are making this vast amount of products, there is sure to be the odd bad egg that slips out the door and winds up being sent to a customer. We have read some mixed reviews on their products, but we feel that the fact they ship so many and there are very few reviews, shows that when people get a shed that is good they just take it as it is, whereas if they get something that has issues then they will tell anyone who will listen, which is understandable.

Forest Garden: How Are The Products Priced?

During this Forest Garden review, we have looked at many, many different Forest Garden products. Not just to see what they look like, how they are described or even what people think of them, but to also get an idea of the pricing of these products. Now to be fair we found that in general the pricing of the Forest Garden brands on all the retailer sites we looked at were very comparative with what other brands are being sold for. But there was one thing that caught our eye and that was some of their smaller and lower quality sheds are a little higher priced than some of their competitors. For example, they have a compact sized 4×3 Shiplap Apex Shed for which they are asking £199.99. We have seen similar sized sheds for a little less than this, but we must admit that the fact they use locally sourced wood from the UK may appeal to some people willing to spend that little bit extra money. We do not mean to put them down as most of their other products are very competitively priced, we just feel that they could be a little better at pricing some of their lower end products.

On the flip side of this, when we looked at some of their higher end products such as the gorgeous Alderley Log Cabin which costs £2699, we felt that their prices for these items were very reasonable and if you do have a couple of grand down the back of your couch then you can get a lot for your money with a product from the Forest Garden brand.

Forest Garden: How Customisable Are Forest Garden Products?

We had a real good look around the Forest Garden site and we get the impression that they take such great pride in the way their products look that they would prefer people not to mess around with the looks of them. Hey we totally get it, it is a bit like an artist painting a portrait of your nearest and dearest and then you painting silly faces on it. Okay so it may not be totally like that, but we do understand why some brands are not too forthcoming when it comes to customisation. When purchasing direct from Forest Garden, you really have no customisation options given to you at all. Some other sites though, like Shed Store for example, do offer you extras and the odd customisation option here and there with some of their Forest Garden products.

Just because there are no official customisation options available from Forest Garden, it does not mean you cannot have a little fun and make sure that the shed you bought to keep your tools safe or the summerhouse you have installed to enjoy your free time cannot be made to suit your personality. Painting a structure is always a great way to change the look a little bit. Plus if you need to treat your shed, playhouse or other kind of structure then you can do this with a coloured wood treatment which will protect the wood and also give it a bit more style. So while this is not a brand that offers a whole lot of customisation, you can still make a Forest Garden product have a little bit of your own personality quite easily.

Forest Garden: Our Final Thoughts

When we started our Forest Garden review, we knew that we were going to be impressed with many of the products that are part of this range. The fact they are not only based in the UK, but also make their products here and use UK-sourced wood earns them major cool points from us. We must admit that the amount of negative reviews we saw for some of their lower end products did make us raise our eyebrows just a little bit, but when you consider the thousands of sheds, playhouses and other structures that leave the manufacturing plant on a weekly basis, there is bound to be the odd one here and there that has an issue. We are not saying this makes it okay for this to happen, but we always say that people are always more likely to write a bad review than a good one, so keep that in mind.

So, How Does It All Stack Up?
8.5
Overall Score

Forest Garden Review
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  • Sally said...

    The quality of their product was good quality and good value for money, however their delivery service was diabolical. We ordered 2 sheds from them and probably 50% of the required items to build it were missing. We re-ordered the missing parts and half of them turned up. We then phoned them up direct and requested a specific date for the remainder to be delivered as we didn’t want to have to take yet more days off work. Was told that they would be delivered when they were delivered and it would be between 3 and 5 days. Their products are good, they just need to bring their supply chain into the 21st century. Other companies can narrow down delivery to a couple of hours. A couple of days seems surprisingly lengthy these days.

    Scores

    • Richard said...

      Thanks for the feedback Sally. I am sure this will help others.

      Scores

  • Heather said...

    Customer service is absolutely terrible – products may be of high quality – but delivery is slow and if you dare question it they become very aggressive, I have not seen the product yet and I am going to try and cancel I would not support a company no matter their reputation for quality and locally sourced materials that have no respect for customers and their hard earned cash!!! Very disappointed indeed but I am sure other companies are available with a much better attitude towards customers.

    Scores

  • Peter Lord said...

    Bought a glass house from them at nearly £2k. Very poor quality. Had it about three years now. Have had to replace most of the hinges and brass effect fittings as these have snapped, one nearly causing the door to drop off. Had to rebuild the door as the door stay snapped in half in wind and resulted in a chunk of wood pulling away. Customer service is diabolical and one so called manager was extremely sarcastic. No help whatsoever. Very poor Eastern European product. Do not recommend at all.

    Scores

  • Vanessa said...

    I purchased a forest garden shed through Littlewoods catalogue, within 6 weeks it had fallen apart, warped and split. I was offered replacement 2 panels but the quality of the wood is…well, the word quality is seriously not the right word! Customer service absolutely rubbish and I’m now in touch with trading standards over the matter.
    I certainly would not recommend these products!

    Scores

  • James Scott said...

    Took delivery of an 8′ by 10′ shiplap apex shed ordered by one of my customers to rep!ace the ‘prattens’ shed which has lasted over 25yrs despite being stood directly on the soil ! Doubt the ‘forest’ shed will last half that even properly sited ! Very poor quality , no glass only flimsy blown plastic,roofing felt like tissue paper,didn’t arrive until 6 in the evening,the delivery guys couldn’t speak English ,unload without damage,or even have a knife to cut the banding ! Clearly forest put profit before quality,customer care,and even their own employees.

    Scores

  • S Lewis said...

    This would have been a good review: love my Victorian Wall greenhouse, delivery was spot on, price was good and customer service was great.
    Until I realised up in seeing my bank balance that I have been charged twice.
    I emailed and sent a photo of my bank statement but nothing. I had an email assuring me that someone from accounts would get back to me.
    I emailed again and telephone and still nothing. The money was taken out my account in July and I alerted them at the start of August. It is now September and still nothing. i will try phoning and emailing again. I am incredibly irritated that it is their error and I am having to chase them for money they have taken out of my bank account.
    I feel they are trying to fob me off so I can see no other alternative than to take them to the small claims court.

    Scores

  • S Lewis said...

    Well the good news is that someone from accounts has taken my account details and I look forward to receiving my refund. My advice is be careful giving out your bank details because companies do make mistakes and then it is a huge pain trying to sort it out afterward.
    I still like my greenhouse though.

    Scores

  • stuart McKay said...

    I purchased my Forest Garden log cabin from Costco who were excellent but I had many issues with the installation carried out by Forest Garden. For details please visit http://youtu.be/kMdbuJMElGo.
    Any feedback from others welcome.

    Scores

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