Tiger Sheds: A quick overview
Tiger Sheds are not actually a brand new company. They have been around as Tiger Sheds for around ten years now, but Tiger Box was what they were previously known as. They have a huge manufacturing plant based in Leeds which means that they can deliver all over the country.
Tiger Sheds: Support Contact Information
Phone: 0113 2054189
Tiger Sheds: Physical address
Tiger Sheds: The Products
The first thing you have to look at when checking out a retailer is, of course, look at what kind of products they offer and we can tell you right away that Tiger Sheds have a very, very large selection of garden buildings. Their sheds section for example has wooden, metal and plastic sheds for you to look at. Their wooden shed is especially impressive with more subcategories than you can possibly imagine. Honestly, it is not an exaggeration to say that if it is a wooden shed you are looking for that Tiger Sheds will have one to the exact specifications that you want. No matter if it is a standard 8 x 8 or if you want something a little more precise with some fancy flooring and some kind of special roofing felt. We could have spent hours looking through their wooden sheds alone! While wooden sheds are clearly the specialty here, we were also very impressed with the amount of plastic and metal sheds that were on offer as well. One of their range of products that we feel deserve special mention is their express sheds. Sometimes a garden building can take a while to be made and delivered. Express Sheds are designed with getting them to you as quick as possible, this is a great idea and one we do not think we have seen anywhere else.
While garden sheds are great, but they also offer summerhouses, greenhouses, playhouses, pet houses and all kinds of accessories to make your shed extra awesome. With all this choice you may think that it is a little overwhelming, but this is not actually the case. They have main category tabs across the top of the screen and even a category like wooden sheds which has a ton of different subcategories is easy to navigate. Tiger Sheds understand that some folks want things as easy as possible, so if you want a standard 8 x 8 shed, you can click that sub tab and be taken to all those sheds. We think the fact that Tiger Sheds have their own manufacturing plant not only allows them to offer a wide range of sheds and other garden buildings, but it also allows them to deliver them much quicker. Plus we have seen some pretty cool designs here that nowhere else has.
It is not an exaggeration to say that no matter what kind of garden building you want, Tiger Sheds will have it. Not only that, they will most likely have it in some kind of cool and clever configuration that will really impress you.
Tiger Sheds: The Prices
It is one thing to have a ton of different products, but if your prices are way out of line what is the point? Tiger Sheds have managed to keep their prices right in line (and in some cases a fair bit cheaper) than some of the other garden building retailers thanks to their huge manufacturing plant. The fact that they make their own products means that they do not have to share their profits with another party. One other thing that we like about these guys is that they always have some kind of special sale or event going on. As we are writing this review it is right at the end of May 2018 and they are having a May Madness Sale. They always promote their sale and special offers on the homepage. With 12 products in this particular sale, we were impressed with the savings that they were offering.
In terms of their other general products, the prices were very reasonable. For example, a basic 6 X 4 Overlap Shed can be had for a little over £200. What makes this a good deal is that Tiger Sheds do not use cheap materials like OSB board to keep the costs down. So while you could argue that somewhere like B&Q or Wickes may have a cheaper shed of the same size, their shed will be made with much cheaper materials. From the research that we have done, Tiger Sheds do not offer “cheap” sheds. They offer sheds and other garden buildings that are what we would class as good value for money. We feel that you are sometimes better spending a little extra up front to get a product that is going to give you more years of use. This rings true for all their products ranging from their sheds all the way to their high quality and high end summerhouses and log cabins.
We know at first glance, you may think that Tiger Sheds are not as cheap as some of the other garden building retailers. However, we would ask you to look closely at what their sheds are made of and then you will see that the prices are actually very, very reasonable for what you are getting.
Tiger Sheds: Using The Site
Using a site to try and buy something should not require three degrees and an understanding of physics! However, some sites make it really hard to find what it is you are looking at. Thankfully, Tiger Sheds is not a site that does this. We already mentioned before that Tiger Sheds have their main tabs along the top of the screen with each one then having different subsections to let you get more specific. No matter if it is a shed, summerhouse, greenhouse or a playhouse you are looking for, with a little clicking around these tabs you will find what you are looking for. Another thing that we like on the home page is that when you scroll down they have their main deals and offers that are happening right now. As you scroll down the homepage you get to see some of their main items such as sheds and log cabins.
Tiger Sheds do also have a quick search box at the top of the screen as well, we put a few different things in here like 10 X 10 shed, greenhouse, small playhouse and so on and the search results that we got actually fitted what we were looking for. So finding a product is easy, but what about when you click on one? If we look at their Tiger Shiplap Apex Shed you at first get a little bit of a description about the shed and then the main features of what makes that shed special. You then get to pick the size of the shed that you want and before you go to the buy section, you can decide to add some extras. From pro installation, glazed windows and shelving kits. Their extras section is not as overblown as some other retailers and that is something that we actually like. If you scroll further down you get the real meat and potatoes of the product. Tiger Sheds go into incredible depth about what makes a specific shed, summerhouse or whatever so good. We really like this. It means the people who just want quick and easy information have that, but those who really want to know every nook and cranny before they buy can get that information too.
As far as using the site goes, Tiger Sheds do a good job in walking the fine line of offering a lot of information for those who want it. As well as giving those who just want the basics all the essential information.
Tiger Sheds: Onsite Customer Reviews
One cool thing that we found and we are not sure this is something that is done by many other retailers and that is allowing customers to add images. We think this is very cool and a good way for a potential customer to get an idea of what a product will look like in their garden. This was something we thought was really neat. As well as adding reviews they have a separate section down at the bottom where you can see actual customer photos and get a better idea of what the shed, summerhouse or whatever will look like in your garden which is sometimes hard to do when a site only has stock photos of a garden building. When you leave a review on Tiger Sheds, you are given the option to also post your review on Trust Pilot. This is very interesting and again not something many other sites do, but it is something we think more sites should consider doing.
Back in 2016 we went through 48 pages of reviews on the TigerSheds site and found 99% of them were 4 or 5 star reviews. This was in comparison to TrustPilot that had 76% of reviews between 4 and 5 starts and 24% with 3 starts or below. It’s now 2018 and from a cursory look at the onsite TigerSeds reviews it still looks like the same overly positive review ratios still apply. This is despite the TrustPilot score now hovering at the impressive level of 79%. We feel customers would have more trust in the onsite reviews on TigerSheds site if they used an independent platform like feefo (as Waltons do).
With an impressive online reputation and a TrustPilot score of 79% for 4 to 5 star customer experiences, we feel TigerSheds clearly demonstrates many of its customers have a smooth hassle free experience and are satisfied with the products they buy.
What Are The People Saying About Tiger Sheds?
This is the section of the guide where we condense all the information we found online into one place. We have done our best to only make factual statements from the 3rd party sources and then we just share our opinion on those facts. The source list of sites we have used for this section are the websites that show up on the first page of google when we are searching for “Tiger Sheds Review”, we feel that doing things this way gives you are a fair reflection of what people are saying.
One thing we have to say about reading customer reviews and this goes for pretty much anything not just Tiger Sheds: people are always more willing to take the time to write an angry one star review when something has gone wrong than take the time to write a positive review when everything has gone to plan. Also do not just look at five and one star reviews have a look at the middle of the road three star reviews as well.
We have given you our thoughts on Tiger Sheds, shared with you what their customer reviews say on their own site, but now we are going to have a look at actual review sites where customers are free to post any kind of review they want. Now Tiger Sheds started as a fantastic company and in the early days had many, many five and four star reviews. As the company expanded they had to sail a few rocky waters, but they have gotten it back on track this year and their approval rating on sites such as Trust Pilot has reflected this. So we give Tiger Sheds a big ol’ high five for that.
Trust Pilot: Trust Pilot has the most Tiger Sheds reviews online. As of us writing this review, Tiger Sheds has over 3500 reviews on Trust Pilot. Impressively 79 percent of them are 5 and 4 star reviews. When we last reviewed Tiger Sheds this number was 75 percent so they have clearly improved. A gentleman called Mark Caven had this to say about his experience “Everything from the initial ordering process, the price paid, communications over the past 11 days, the delivery process and then the final product was spot on!!!”. We had a good look at the reviews and the majority of people do appear to be very happy with their experience.
There are of course some negative reviews where people have had issues with the quality of the sheds or the customer service they received. We made sure to read these and Tiger Sheds have responded to most of them and tried to make them right. We are not excusing these bad reviews at all, but when you have as many reviews as Tiger Sheds have there are always going to be some people who unfortunately have a negative experience. We do though feel that if you do have any issues, Tiger Sheds will do their best to work with you to make you as happy as you can be. Visit website and see reviews by clicking here.
Review Centre: Over at Review Centre there are over 300 Tiger Sheds reviews and they currently have a 3.9 star rating overall. Over 300 of these reviews are for 5 and 4 stars with people very happy with not just the product, but the customer service too. One of the most recent reviews was left by a customer called, magoogy. “I was kept informed on delivery dates, which was 3 days for the shed to be delivered and it was installed 2 days later. The installer rang me to arrange installation at my convenience and was very polite and friendly. He and his young helper who came to put the shed up proved nice and friendly in person and had the shed up within the hour.” These positive vibes are shared by many customers on here.
We do not just look at the glowing reviews so we made sure to have a look at the one, two and three star reviews as well. The main point of complaint for customers who have had a negative experience seems based on one or two things. First is the quality, to be fair when you are selling thousands and thousands of products, unfortunately, some “faulty” items are always going to sneak out of the factory. The other issue is customer service, more specifically getting hold of someone a Tiger Sheds. We know how frustrating it is when you are a customer and you need to have a back and forth with someone and it feels unnecessarily hard. Hopefully, this will be something that Tiger Sheds keep an eye on and strive to improve and from what we have seen it seems like they will. Visit website and see reviews by clicking here.
Facebook: We think that Facebook and social media, in general, is a great way to get more information about a company. The Tiger Sheds Facebook page is pretty good in that they showcase many of their products, give information about special offers and they, of course, allow people to leave comments. It is not just the comments that we recommend you read, but also the way that Tiger Sheds respond to them. There is not a lot of “public” back and forth, but the little that there is shows that Tiger Sheds are willing to work with people.
What we thought was pretty interesting is that when we went to the Tiger Sheds Facebook page, the little text box popped up and said that they usually respond in a couple of hours. So Facebook looks like it would be a very easy way to get hold of them if you were to have any issues. Visit website and see reviews by clicking here.
Do We Have Any Concerns?
Here at What Shed, we have looked at Tiger Sheds a few times and the very first time (which was many, many years ago now) they were kind of struggling a little bit in regards to keeping up with their expanding customer base and keeping their products top of the line and of course keeping in touch with customers. It does appear that they have managed to get things back on track. If we were reviewing the Tiger Sheds of 2012, we would probably have more than a few concerns.
However, in 2018, Tiger Sheds have fixed many of the issues that they had and we really do not have any concerns going forward. Maybe they could be a little more clear on some of the customer reviews on their site if they are for that actual product or Tiger Sheds in general. In all honesty that is the only “issue” that we have and even then it is not a big one.
Suggested Improvements: We have said numerous times in this Tiger Sheds review that we feel that they are on the right track. Not only are they on the right track, they are going full steam ahead. Tiger Sheds are one of the companies that have managed to find their footing in the world of garden buildings. Any concerns that we may have had have been dealt with and they have made other improvements such as making their site very well designed and trying their best to deal with customers who do have issues.
Tiger Sheds: How We Rate It
Tiger Sheds is a fantastic garden buildings retailer. They have a great selection of products and we really like how they let you tinker with the designs in different ways. No matter what kind of product you are looking for be it a shed to keep your mower and tools in, a playhouse for the kids or a summerhouse where you can have a few cold ones after a hard day’s work. Tiger Sheds have something that will suit your style and your budget. They are pretty forthcoming so if you have any questions or queries about a product that you are interested in, get in touch.
- Fantastic range of products
- They give an immense amount of details about their products
- The site is very well designed and easy to find what you want
- Long descriptions for those who want them as well as quick and easy to read ones
- They do not use cheap materials to make their products
- While they offer value for money, prices are higher than some people may like
- Some people still have a little trouble getting hold of them
- Reviews not always clear if they are for the product you are looking at
- They seem to only show overly positive reviews on their site
This review as all merchant reviews on this site are stand alone guides and are not indented to be used as a direct side by side comparison with other merchant on this site. Each of the different merchant reviews we do have common elements as a theme. However each one in individual and they are not designed to be used as a true side by side critical comparison. This is mainly due to the fact that it is hard to say accurately compare a company like Tiger Sheds with a large online retailer that sells sheds like say B&Q.
Tiger Sheds: How You Rate It
We really think that Tiger Sheds have turned it around and are becoming a great retailer. But we would love to hear from you guys who have used them recently. Let us know how your experience was and we will be sure to keep it in mind when we update this page.