A few years ago, we conducted a comprehensive review of Tiger Sheds, evaluating their product range, pricing, customer service, and overall value. Now, in 2025, we’ve revisited Tiger Sheds to see how the company has progressed and whether it still delivers on quality and service in today’s competitive garden building market.
This update was prompted in part by reports of significant improvements at Tiger Sheds. Over the past couple of years, they’ve introduced product upgrades, enhanced delivery options, and invested in improving the overall customer experience — moves that suggest a clear intent to compete more effectively with larger UK retailers.
To ensure this review reflects real-world quality, we visited the official Tiger Sheds showroom in person and inspected every building on display. Photos from our visit are included throughout this review as evidence. This hands-on approach gave us valuable insight into build quality, material choices, and design consistency — far beyond what you can assess from online listings alone.
If you’re specifically interested in log cabins, we also recommend reading our separate guide to what we consider the best Tiger Sheds log cabin currently available.
For this updated review, we’ve also taken the time to explore Tiger Sheds’ website, read through hundreds of recent customer reviews, and analyse feedback from consumer blogs and forums. While we haven’t conducted a mystery shop, our findings are based on a careful aggregation of real customer experiences, expert analysis, and our own first-hand observations.
To save you time, we’ve compiled all of this into a single, easy-to-navigate page — complete with links to helpful resources. We’ve made every effort to present the information in a factual, unbiased manner. And if you are thinking of buying from Tiger Sheds, don’t forget to check our Tiger Sheds discount code page for any current offers.
What we rate
Fantastic range of products
They give an immense amount of details about their products
The site is very well designed and easy to find what you want
Long descriptions for those who want them as well as quick and easy to read ones
They do not use cheap materials to make their products
What we slate
While they offer value for money, prices are higher than some people may like
Some people still have a little trouble getting hold of them
Reviews not always clear if they are for the product you are looking at
They seem to only show overly positive reviews on their site
How We Rate It
9.5
Amount Of Products Available9/10
90% Complete
Extras On Offer9/10
90% Complete
Customer Service Support9.5/10
95% Complete
Delivery Times8.5/10
85% Complete
Prices9/10
90% Complete
Let's Take a Closer Look...
Tiger Sheds: A quick overview
Tiger Sheds are not actually a brand new company. They have been around as Tiger Sheds for around ten years now, but Tiger Box was what they were previously known as. They have a huge manufacturing plant based in Leeds which means that they can deliver all over the country.
The first thing to consider when evaluating any garden building retailer is, of course, their product range — and Tiger Sheds continues to impress in this regard. Their selection is vast, covering everything from traditional wooden sheds to metal and plastic alternatives. While all three materials are well represented, it’s clear that wooden sheds remain their speciality.
The wooden shed category alone features a remarkable variety, with subcategories to suit virtually every need — whether you’re after a basic 8×8 ft model or a bespoke shed with upgraded flooring, toughened glass, or premium roofing felt. The level of customisation available is genuinely impressive. We could have spent hours browsing their wooden shed listings alone.
Tiger Sheds Leeds Show Site
Most wooden sheds feature 12mm tongue and groove cladding, a step up from the thin overlap panels often found on entry-level sheds. Depending on the model, you’ll also find tongue and groove or solid sheet board flooring and roofing, as well as options for toughened glass or styrene windows. The use of galvanised ironmongery for door hinges and fixings further enhances long-term durability — a welcome detail for buyers concerned about rust or wear over time.
That said, their metal and plastic shed offerings are far from an afterthought. Both ranges have grown considerably in recent years and now include practical, low-maintenance options ideal for those seeking durability with minimal upkeep.
One standout feature of their offering is the Express Sheds range. These models are manufactured and dispatched much faster than standard products, which is particularly helpful if you’re working to a tight schedule. It’s a clever solution that we’ve rarely seen executed so well by other retailers.
Beyond sheds, Tiger also offers a wide selection of garden buildings and accessories. These include summerhouses, greenhouses, playhouses, pet houses, log cabins, storage units, and a growing line of accessories to help you customise your space — from shelving and workbenches to security kits and decorative upgrades.
Despite the broad range, navigation on their website remains simple and intuitive. Main categories are clearly listed along the top of the site, with well-organised subcategories beneath. Even in larger sections like wooden sheds, it’s easy to drill down to a specific size or style. For example, if you’re looking for a standard 8×8 shed, one click takes you straight to all relevant options.
It’s also worth noting that Tiger Sheds use slow-grown Nordic pine in the construction of their wooden sheds. This type of timber is known for its dense, tight grain, which naturally leads to fewer knots and a smoother finish when cut — something that was clearly evident during our recent showroom visit. The clean, polished appearance of the panels really stood out in person, and we’ve included several photos throughout this review so you can see it for yourself.
Because Tiger operate their own UK-based sawmill, they process timber on-site — giving them full control over production and quality standards. This also reduces the time the timber spends in storage or transit, meaning it’s less prone to warping — a common problem with mass-produced sheds that are exposed to the elements before assembly. When inspecting the buildings in person, we were particularly impressed with the smoothness of the panel joints and the consistency in timber quality — a clear benefit of this tightly controlled supply chain.
Whether you’re after a simple tool store, a hobby space, or a larger workshop-style building, Tiger’s broad range caters for all garden sizes and budgets. Their Express range in particular is ideal for customers who need a shed delivered quickly without compromising on quality.
While Tiger Sheds may not always be the cheapest option on the market, the combination of solid materials, in-house manufacturing, and made-to-order flexibility means their products often represent better long-term value compared to budget flat-pack alternatives.
All of their wooden buildings come with a 20-year anti-rot guarantee, provided they are treated regularly with a suitable wood preservative. This warranty — along with clear guidance on care and maintenance — adds further reassurance that you’re investing in a structure built to last.
Put simply, no matter what type of garden building you’re after, Tiger Sheds are likely to have it — and often in a cleverly thought-out variation that offers something extra in terms of quality, durability, or customisation.
Tiger Sheds: The Prices
It’s one thing to offer a wide range of garden buildings — but if the pricing doesn’t stack up, that variety won’t count for much. Fortunately, Tiger Sheds strikes a strong balance between choice and value. Thanks to their UK-based manufacturing facility, they’re able to keep prices competitive — and in many cases, noticeably lower than other major garden building retailers.
Because Tiger design and manufacture their products in-house, they’re not relying on third-party suppliers or middlemen, which means more of your money goes into the build itself, not overheads or margins. This streamlined operation also allows them to launch regular sales and promotions, many of which are featured prominently on their homepage. At the time of our latest update in April 2025, they were running a “Spring Offers” event with discounts across several of their most popular models — a continuation of the seasonal promotions they’ve been known for over the years.
In terms of everyday pricing, we found Tiger Sheds to offer consistently fair and transparent pricing across the board. For example, a basic 6×4 overlap shed can often be found for just over £200, which represents excellent value when you consider the materials used. Unlike some budget sheds on the market — including those found at DIY superstores like B&Q or Wickes — Tiger don’t cut corners with cheap OSB or wafer-thin cladding. Most of their sheds feature 12mm tongue and groove cladding, solid frames, and proper timber flooring, which ensures better longevity and stability.
From our analysis, Tiger Sheds doesn’t aim to be the cheapest — and we believe that’s a good thing. Instead, they aim to deliver good value for money, offering a better-built product that lasts longer and performs more reliably. In our view, this makes them a smarter long-term investment. It may cost a little more upfront compared to entry-level models from big-box retailers, but it often saves you the hassle — and cost — of replacing or repairing a cheaper shed a few years down the line.
This focus on long-term value carries right through their range — from simple storage sheds to their more premium summerhouses and log cabins. Each product reflects a consistent build standard and an attention to material quality that helps justify the price.
We understand that, at first glance, Tiger Sheds might appear slightly more expensive than some competitors. But once you dig into the build quality, materials, and aftercare guarantee, the pricing becomes not just fair — but genuinely competitive. You’re paying for substance over shortcuts, and in our opinion, that’s well worth the investment.
Tiger Sheds: Using The Site
Using a website to research or buy a garden building shouldn’t require a degree in engineering — but some retailers make it unnecessarily difficult to find what you’re looking for. Thankfully, Tiger Sheds is not one of them. Their website strikes a smart balance between ease of use and depth of information, making it straightforward whether you’re browsing casually or diving deep into the details.
Navigation is simple and well thought out. The main menu tabs run across the top of every page, clearly categorised by building type — including sheds, summerhouses, greenhouses, playhouses, and more. Each tab leads to well-organised subcategories, so you can quickly filter by size, style, or intended use. Whether you’re looking for a compact tool store or a spacious garden office, the site makes it easy to drill down to what you need with just a few clicks.
We also liked the layout of the homepage, which features current offers and promotions as you scroll. Key product categories like sheds, log cabins, and summerhouses are highlighted with direct links, making the most popular options easy to access.
At the top of the page, you’ll also find a search bar that actually works — something that’s not always guaranteed with retailer websites. We tested it with terms like “10×10 shed,” “greenhouse,” and “small playhouse,” and each time we were served relevant, accurate results. This makes it easy for users who already know what they’re after to get there quickly.
Once you click on a product — for example, the Tiger Shiplap Apex Shed — you’re first greeted with a concise overview and a summary of key features. From there, you can customise the size, select optional extras (like pro installation, glazed windows, or shelving kits), and then proceed to checkout. One thing we appreciate is that the optional upgrades are kept reasonable and relevant — not bloated with excessive upselling like you see on some competitor sites.
As you scroll further down the product page, Tiger provides a wealth of in-depth detail. This section covers specifications, construction quality, materials, installation advice, and more. It’s ideal for those who want to compare products seriously or understand exactly what they’re buying before committing. At the same time, the summary information at the top ensures casual browsers can get what they need quickly, without information overload.
Overall, Tiger Sheds has done a commendable job balancing the needs of first-time buyers with those of more experienced or detail-driven customers. The site is fast, informative, and easy to navigate, with clear descriptions, smart filtering tools, and thoughtful product layouts that make choosing the right building far less daunting.
Tiger Sheds: Onsite Customer Reviews
One standout feature that we found particularly impressive is Tiger Sheds’ customer photo gallery, which allows verified buyers to upload images of their actual purchases. This level of visual transparency is still surprisingly rare in the garden building sector and gives potential customers a far more realistic sense of how a product might look in a real garden setting.
Beyond the polished stock images provided by the manufacturer, these real-world customer photos show how sheds, summerhouses, and other buildings look once assembled, painted, or accessorised in situ. It’s especially helpful for visualising size, colour tones, and how the product fits into different outdoor spaces. Tiger dedicates a separate section at the bottom of product pages for these images, adding genuine depth and value to the buying experience.
Another feature worth noting is Tiger Sheds’ integration with Trustpilot, which allows customers to post their review on an independent third-party platform directly after submitting it onsite. This kind of transparency is still not standard practice across the industry — but it absolutely should be. It demonstrates a willingness to be held accountable and reflects Tiger’s growing commitment to openness and trust.
We’ve tracked customer feedback on Tiger Sheds for several years. Back in 2016, our review of 48 pages of onsite feedback revealed that 77% of ratings were 4 or 5 stars. At that time, Trustpilot data showed a lower score, with 84% of reviews falling into the 4–5 star range. By 2018, that figure had improved to 84%.
Fast forward to 2025, and Tiger Sheds’ Trustpilot rating has risen to 97% of reviews being 4 or 5 stars — a notable improvement that speaks volumes about their efforts to refine both product quality and service levels. This steady upward trend highlights a company that has genuinely listened to feedback and worked hard to address areas of concern.
The presence of constructive criticism alongside overwhelmingly positive feedback also gives customers a balanced, authentic view of what to expect. It’s not just about five-star ratings — it’s about seeing how a company responds and evolves.
With an 97% Trustpilot satisfaction rate and a visible library of user-submitted images, Tiger Sheds demonstrates a clear commitment to delivering a customer experience grounded in quality, openness, and real-world proof. This kind of transparent, community-driven feedback loop is one of the strongest indicators of a retailer that genuinely values its customers — and is willing to be judged by them.
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What Are The People Saying About Tiger Sheds?
In this section, we’ve pulled together what real customers are saying about Tiger Sheds across the wider web. Our goal is to give you a clear and balanced picture based on third-party reviews and independent platforms. We’ve focused only on verifiable, factual statements and added our own interpretation where appropriate — always based on what the data actually shows.
To keep things fair and transparent, we sourced our findings from websites that appear on the first page of Google when searching for terms like “Tiger Sheds review”. We believe this method reflects what the average customer is most likely to see and ensures a balanced mix of perspectives — not just hand-picked positive or negative reviews.
It’s also worth offering a reminder about how online reviews work in general, not just for Tiger Sheds: people are often more motivated to share their experience when something goes wrong than when everything goes right. It’s human nature. That’s why we always encourage looking at a range of review scores, not just the extremes. While five-star reviews can be reassuring and one-star reviews highlight worst-case scenarios, three-star reviews often provide the most measured and realistic insight into a product or service.
We’ve already given you our own hands-on verdict, and we’ve discussed what’s visible on Tiger Sheds’ own site — but now let’s look at the unfiltered review platforms, where customers can post whatever they like, for better or worse.
In its early years, Tiger Sheds earned consistently high praise, with plenty of four- and five-star reviews praising product quality, ease of ordering, and helpful customer support. As the business expanded, like many fast-growing companies, it hit a few bumps in the road — reflected in a dip in ratings around 2019 to 2021.
However, Tiger Sheds has made a clear effort to correct course. As of 2025, their Trustpilot rating has improved to 84% of customers giving four or five stars, signalling a return to form. It’s a meaningful turnaround, and we see it as a sign that the company has listened to customer feedback, improved communication, and taken steps to raise service standards across the board.
In short, the current sentiment online suggests that Tiger Sheds is once again delivering a reliable, quality experience for most customers — and doing so in a way that reflects a genuine commitment to improvement.
Trust Pilot:
Among all independent review platforms, Trustpilot remains the most prominent source of customer feedback for Tiger Sheds. As of 2025, the company has accumulated over 5,000 verified reviews on the platform — and notably, 84% of those are rated 4 or 5 stars. This marks a clear upward trend: when we last reviewed Tiger Sheds, the figure stood at 79%, and earlier still, it was just 75%.
This consistent improvement speaks volumes about Tiger Sheds’ ongoing commitment to customer satisfaction, both in product quality and in post-sale support.
One recent reviewer, Mark Caven, summed up his experience by saying:
“Everything from the initial ordering process, the price paid, communications over the past 11 days, the delivery process, and then the final product was spot on!!!”
Feedback like this highlights the kind of end-to-end service that customers value — from clear communication and timely delivery to the final product meeting or exceeding expectations.
When we analysed the full spread of reviews on Trustpilot, the majority praised the quality of materials, smooth ordering process, and reliable delivery times. The steady increase in four- and five-star ratings over the years suggests that Tiger Sheds has not only taken feedback seriously but has acted on it — and is seeing the results in improved customer sentiment.
Of course, like any retailer with thousands of customers, there are also negative reviews, often related to issues with customer service or occasional concerns over product quality. Importantly, Tiger Sheds actively responds to many of these complaints, often offering solutions or seeking to resolve the problem directly with the customer.
We’re not dismissing these experiences — they matter. But in a review base this large, some level of dissatisfaction is inevitable, and what matters more is how a company responds. In Tiger Sheds’ case, we’ve seen a genuine effort to engage with unhappy customers and make things right wherever possible.
In our view, this is a strong sign of a business that listens, learns, and evolves — qualities that are especially important in industries where large, one-off purchases are the norm. Based on the evidence, if an issue does arise, Tiger Sheds appears committed to resolving it professionally and fairly. Visit website and see reviews by clicking here.
Facebook: In today’s world, social media can be a useful tool for getting a feel for a company’s personality, responsiveness, and customer engagement — and Tiger Sheds’ Facebook page is no exception. It offers more than just marketing updates; it provides a window into how the company interacts with its customers.
The page regularly showcases product highlights, seasonal promotions, and special offers, giving potential buyers a chance to explore their latest designs and deals. But just as importantly, it allows users to leave comments, ask questions, and share feedback — and this is where we believe social media really becomes valuable.
What’s especially worth paying attention to isn’t just the comments themselves, but how Tiger Sheds responds to them. While the public interactions aren’t overly frequent or long-winded, the replies that do appear reflect a company that is willing to engage and help when needed. There’s a tone of professionalism and courtesy that gives the impression of a team that’s attentive without being overbearing.
When we visited the page during our 2025 review, a Messenger pop-up appeared stating that Tiger Sheds usually responds within a couple of hours. This kind of prompt response time suggests that Facebook could be a convenient and effective way to get in touch, especially if you have a question or minor issue you’d like resolved quickly.
All in all, Tiger Sheds’ social media presence, while not overly chatty, is reliable, informative, and responsive — exactly what you want from a company in the garden building space. It adds another layer of confidence for customers who value direct, real-time communication.
Do We Have Any Concerns?
Here at WhatShed, we’ve reviewed Tiger Sheds multiple times over the years, closely following their development as both a manufacturer and retailer. When we first evaluated them many years ago, the company was clearly struggling to keep up with a rapidly expanding customer base. Challenges with product consistency, communication, and fulfilment were holding them back — and at the time, we voiced several concerns.
Had we been writing this review back in 2012, we’d have highlighted real issues that needed attention. However, by 2018, it was evident that Tiger Sheds had begun to turn a corner. Many of the operational difficulties we’d previously flagged had been addressed, and our confidence in the brand had grown significantly.
Fast forward to 2025, and Tiger Sheds has made further, meaningful progress. Their current Trustpilot rating of 84% (4–5 star reviews) is a clear sign of this upward trajectory. Improvements in both product quality and customer service show a company that hasn’t just stabilised, but actively refined how it operates in a competitive market.
Transparency was once another area we flagged — particularly around how reviews were presented on their website. In the past, it wasn’t always clear whether feedback applied to a specific product or was simply general praise (or criticism) of the brand. Today, that’s no longer an issue. The site now features verified customer reviews with product-specific detail and real customer-submitted photos, helping potential buyers make more informed decisions.
Suggested Improvements & Final Thoughts
Throughout this review, we’ve pointed out where Tiger Sheds has made positive changes, and it’s clear that they’re now firmly on the right track. They’ve found their footing in the increasingly competitive garden building space, and have invested in areas that truly matter — including a modern, user-friendly website, faster delivery times, responsive support, and clearer product information.
While no retailer is perfect, the concerns we once had have largely been resolved — and Tiger Sheds today stands out as a reliable, trusted choice for sheds, summerhouses, greenhouses, and more.
Their steady improvement over the last decade reflects a genuine commitment to long-term customer satisfaction, and in our opinion, they are now one of the leading names in the UK garden buildings industry.
Tiger Sheds: How We Rate It
Tiger Sheds has established itself as one of the UK’s most reliable and well-rounded garden building retailers. Their product range is broad, their customisation options are impressive, and they offer a solid balance between quality and value.
Whether you’re looking for a simple garden shed to store your tools, a playhouse for the kids, or a summerhouse where you can unwind after a long day, Tiger Sheds likely has something to suit your needs — both in style and budget. One thing we particularly like is how they allow customers to tailor their buildings with optional upgrades, helping you create a space that truly fits your requirements.
Tiger is also refreshingly transparent. If you have questions or concerns about a product, they actively encourage customers to get in touch — and with customer support available through multiple channels, including Facebook, they’ve made themselves reasonably accessible.
Pros
Extensive product range — Sheds, summerhouses, greenhouses, playhouses, and more.
Detailed product information — Includes specs, diagrams, and real customer photos.
Well-designed website — Easy to navigate, with useful filters and helpful content.
Tailored product pages — Quick-read summaries for casual browsers, and in-depth detail for serious buyers.
Quality materials — No cheap OSB in most standard sheds; they prioritise durability and craftsmanship.
Cons
Not always the cheapest — While products offer good value, some price points may feel high for budget buyers.
Customer support can be hit or miss — Most issues are resolved, but some buyers still report communication delays.
Review clarity — Some onsite reviews lack context, making it unclear if they relate to the specific product being viewed.
Overrepresentation of positive reviews — While many are genuine, less flattering feedback is rarely featured onsite.
A Note on Comparison
This review, like all merchant guides on WhatShed, is a standalone evaluation. It’s not intended as a direct side-by-side comparison with other retailers. While our merchant reviews follow a similar structure to make them easy to navigate, each is written independently and judged on its own merit.
For example, it wouldn’t be meaningful to directly compare Tiger Sheds with a general retailer like B&Q, which sells sheds as part of a broader home and garden range. Tiger Sheds is a specialist, and this review reflects our analysis of them within that context.
Tiger Sheds: How You Rate It
We really think that Tiger Sheds have turned it around and are becoming a great retailer. But we would love to hear from you guys who have used them recently. Let us know how your experience was and we will be sure to keep it in mind when we update this page.
Tested & Working Tiger Sheds Discount Codes & Offers
Bought and paid for the shed on may 4th checked my bank account and they had taken out the payment twice. I rang to ask that the money be refunded the clown you speak to has a standard reply (you need to,put that in writing) he is no help whatsoever.
It took 9 days to refund the money. When the shed arrived the sent felt for a 6×6 shed ordered an 8×6 again I rang again same reply put it in writing 4 days later [Name retracted] (whomis as much use as a chocolate teapot )send a me an email we need photo evidence to prove we have delivered the wrong Felt. Rang again to try to speak to him (he will not speak to customers).
Ended up making a 24 mile trip to exchange the felt. The young man in the warehouse could not have been more helpful. Take note [Name retracted] and the clown who answers the phone. In my opinion you should avoid this company at all costs.
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julie pickering said...
I have had excellent service from this company. They delivered our shed 3 weeks before it was due and within the time slot given. Everything was included and shed was erected within 3 hours of delivery.
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Steve Johnson said...
Very poor quality and unbelievably poor customer service AVOID LIKE THE PLAGUE
Dreadful company with poorer customer service “A SHED LOAD OF TROUBLE”
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julio said...
The company is a jock. My brother waited ages for a shed and when he received it had holes in the wood panels, absolutely everywhere. The shed felt like paper. anywhere we touched while lifting up, it breaks.
When he phoned to complaint, the incompetent customer service person told him “These are an unfortunate occurrence in timber and not always obvious until the building is assembled and there is a light shining through. While they don’t impact the actual structural integrity of the building, I can appreciate that they are not particularly pleasing to look at and would advise that if you are concerned, a small amount of wood filler or silicone sealant is applied to the area in question to limit any further movement”
We also found out that the felt supplied does not cover the whole roof. So we had to improvise. When my brother questioned quality control, he was told, this is the customer’s responsibility to make sure that all in good order and this highlighted in terms & conditions, even though he did not see the terms and conditions because he made the order over the phone.
All in all, is a very bad service. I do not recommend this company at all as they are fake and null customer service, once they take your money you have no control. Like lottery you won’t know if the quality is good until you receive the shed. DO NOT BUY FROM THEM
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Mike said...
Customer services is a joke, they asked for a review as soon as we had ordered it, and delivery is sooooo slow.
go anywhere but here, they are slow, expensive and customer service would be a minus if I could.
AVOID.
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Matthew Talbot said...
Extremely disappointing experience. Called up three weeks ago to get a delivery date, so that I could organise a chippy and Electrician for the date advised (28th) Received an email today to say that they have been urgently trying to get hold of me, no voice mail or missed call on my contact number. Called to confirm that the 1st is not acceptable, as I have already been informed it would be delivered on the 28th and had arranged installation for this weekend.
I was informed that it was due to the delivery vehicle not being in the area. I tried to arrange collection, only for the story to be changed to that it was still in production.
Web site is great, communication on initial order is great. Delivery system shocking and customer service experience extremely poor. I should have looked at trust pilot first. I would have gone elsewhere and would have probably had my shed by now too!
Extremely poor service, not able to speak to a senior team members, as they are not in.
You should be ashamed Tigersheds
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Mark Holland said...
Hi,
I have serious concerns over your positive review of TigerSheds, specifically because you attach a lot of weight to their Trustpilot score. I submitted a negative review to Trustpilot, and later responded to their request for proof of purchase. The review was ultimately reject because it a) reviewed a product, not their service and b) it was over 12 months old. Firstly, when people are looking at Trustpilot scores of a company like TigerSheds, surely first and foremost they are expecting that score to be based on reviews about the product and quality of the product, not merely the service provided. Secondly, for something like a shed, a review over 12 months in age is without doubt more valuable than one younger because it will attest to the durability (or not) of the shed.
On closer inspection it seems that TigerShed are engaged in an active cleansing of their Trustpilot reviews (many, many flagged reviews), which, since Trustpilot is funded by the companies it lists it happily assists with. Additionally, as a consumer, you are given a mere 7 days to give proof of purchase before a review is removed entirely.
It’s lead me to conclude that Trustpilot reviews are far from unbiased and really not to be trusted.
I hope you will consider this in your evaluation of TigerSheds (and indeed other companies).
Kind regards,
Mark
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Julian Balatoni said...
Bought a procas cabin, self assembly £3+. Erected over 4half days only problem double doors don’t fit/work. Customer “service” communicated for about 2 weeks then stopped. Even an e/mail to head of c/s goes unanswered. Stupid thing is, I only live 5miles from their manufacturing unit and I’m in the market for more units, so to sort out problem would not cost much.
If you buy from this company and have a problem don’t expect any kind of aftercare.
Customer service 0/10
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linda said...
Took about 6 weeks for the shed to be delivered. (too long)
Contractors that came to fit were good, informative and polite.
To the point that they pointed out problems that had been caused through delivery.
Rang tiger shed and emailed many times for them regarding my concerns and sent photos to come and rectify mistakes. After passing the blame and not taking the word of the contractors maybe because the staff do not understand the construction of the shed and having been taught of how to pass the buck as of today still nothing has been done despite stating that a part would be delivered. Obviously not prepared to listen to public opinion.
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Anthony Holloway said...
Best value for sheds of all types? . Bought a log store and construction is grate
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Tony Smith said...
‘order process was easy and staff spoken to were helpful. delivery slot and time was agreed and kept to.
the delivery driver was particularly helpful. the log cabin was well packed and protected from the elements which given the weather was really good as it was 4 days until assembly.
the instructions could be clearer as it took a while to understand the next step. the only criticism of quality was 2 parts were temporarily screwed together with about 6 screws. three of these had been screwed in such that the slots had become rounded making it impossible to remove with a screwdriver necessitating drill out out the heads. one window key is faulty! will ask for a replacement.
other than this really happy.’
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Cliff Starkey said...
Needing a new shed I researched the internet and looked at local products before deciding to go with Tigersheds.
From ordering through delivery and construction everything was as hoped for and some more. I was a bit concerned about the possible lack of quality of the shed as the price was so much less than anything else I had looked but my doubts were quickly dispelled as soon as I took delivery. A very well made and sturdy shed with a proper wooden floor and roof rather than thinner OSB and putting it together was easy with a bit of family help and after only a few hours work I was ready to fill it. I must add, stupidly, I had managed to lose the fitting instructions but Tigersheds website has the instructions on it so that saved some embarrassment having to ask for more to be sent.
All I can say is if I ever need another shed or someone asks me for a recommendation I must say Tigersheds is the place to go.
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Cheryl said...
AWFUL
AVOID!!!!!!
Delivered before slot time and wedged shed between caravan and house.
Delivery instructions were to knock on door and be given instructions around to the backs.
I’m disabled and now have a shed where it can’t be used, can’t be carried through the house and to top it off its DAMAGED.
CUSTOMER SERVICE COULDNT CARE LESS!
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michael steval said...
Pent 7 x 5 Bike shed
Shed is very well designed and manufactured. 5 star
Delivery service not so good – they didnt ring my doorbell or called mobile no. but just left the shed sections on a NEW – concrete base that was not not ready for load bearing.
Instructions are vague, too small and generalised . They should be specific to each shed was not clear for a reverse pent shed.
Overall recommend.
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Nicola Swann said...
Due to the positive feedback I recently attempted a purchase from Tiger Sheds. Like other customers my shed was delivered well before the arrange time slot so we weren’t in, is this done on purpose? Nearly every piece of the shed had been damaged I presume by delivery, the wood is poor quality and splitting in a number of places, there was wood split by missed screws that were hanging out. We have spent over a week in correspondence with their customer care and have now contacted trading standards. They are trying to charge ME 25% for the return of the faulty sub standard shed. They wanted me to wait another 8 days for someone to view the shed despite receiving photographic evidence. It had already taken 16 days from order to get it delivered – another week in correspondence then another week waiting for someone to view it. Unacceptable. I have now officially demanded a refund in full and will have to wait and see what happens next. I think you need to update your page as clearly Tiger Sheds haven’t learnt anything!
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Nigel Jones said...
Excellent shed, very well made, went together beautifully. And delivered on time!
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Richard said...
Thanks for the feedback Nigel.
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John Sutton said...
Great service from initial browsing of website through to delivery. A very efficient company to deal with. Well impressed with the level of customer service. Product delivered on time and great value for money. Easy to erect and does the job perfectly. Would thoroughly recommend this company and its products
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Aneel Sharma said...
Tiger sheds was recommended to me and so I purchased a shed on line confident that I was dealing with a company that would provide a professional and good service.
I needed the shed by a particular date and it arrived two days before. However, the shed arrived damaged. In short it had been loaded badly. The driver agreed that one panel was badly damaged.
What then ensues is almost comical. I spoke to a company representative on the drivers mobile. The driver could not or would not send photos of the damage to his company. The company rep acknowledged that this was odd and he would deal with driver later. Consequently I sent the pics on my phone.
I needed the shed and so could not return it given I had a crew on site to put up in the next two days. The company explained that I had two options.
1. They would send another piece. However this would not arrive in the required time frame.
2. If I refused to take the shed I would incur a 25% cancellation fee.
It became evident that the Tiger sheds representative knew nothing about the Sale of Good Act, simply saying that if I do not take the item I would be charged 25% ! The fact that I was looking to return the item because it was damaged seemed irrelevant.
All I wanted was a token amount given the item was damaged, it required repair and I did not have the time to wait for a replacement.
Tiger sheds policy to adopt ‘blanket rules’ to every situation says it all. They don’t deal with individuals problems and offer solutions, they just deal with money.
Disgusting. Next time I’d make the shed myself rather than line Tiger sheds pockets.
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Richard said...
Hi Aneel,
If they are saying that if you decide you do not want to accept the order they will charge you a 25% cancellation fee. This seems to not be lawful according to advice given by Citizens Advice you can read here. I think if you are still in dispute you should contact Citizens Advice or Trading Standards to get clarification on this.
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David Lean said...
‘I spent a LOT of time researching my 12′ by 8′ shed purchase, weighing up all the alternatives offered by Homebase, B&Q, Shedstore, Garden Buildings Direct and more. For the equivalent prices at these other sites, the Tiger Shed offered a better structure and proper shiplap flooring instead of OSB. The only downside was the water-based treatment, others offered dip or pressure which would have been good. As others have said, the shed is very orange on delivery – I’d got my willow green and daisy white paint combo in Cuprinol Shades. The green took 2 coats but the white needed 3 or 4 before the orange couldn’t be seen. Be warned if thinking about the Kasp lock – I had to drill holes in the structure to get this to fit. It took about 4 hours for 2 of us to put up but at 12′ by 8′ it’s a BIG man shed – the roof panels, floor and 2 walls are each made up of 2 panels. I’m sure the smaller versions wouldn’t take that long to erect. Overall I’m delighted with my purchase, highly recommended!’
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Mark Page said...
I recently ordered a log effect 8×10 shed. I found the customer service and delivery exactly how i expected and delivered on a date that suited me. The shed went together with ease and I’m extremely pleased with the product. Overall I would recommend this company and highly recommend the quality of the products.
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Jo Scott said...
Really upset, having reviewed the sheds and choosing the one we liked. It arrived damaged and very flimsy. I Sent photos and I am now waiting for collection and my refund. It has been over two weeks and they still cant give me a date for collection. They tell me when they are next in the area but I live in Wales. Awful company, rubbish customer service. I am just being fobbed off
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Sue Williams said...
Brilliant buy, really pleased 10/10. Driver very helpful company kept in touch via e mail re status of order. Would recommend and use again
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paul fogg said...
No issue with this bike shed in general, from easy to order online to delivery. Everything was as expected except the instructions supplied were rubbish – download the ones from their website and its much clearer. No problem in recommending them to anyone who wants a decent bike shed for a decent price
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Gary said...
‘A very good shed very well made. The shed is full of plants already. Lawrence the carpenter put the potting shed together very quickly and made a good job of it. I would recommend the option of having the shed put together by a professional. The shed is very study. Perhaps a stable door could be an option. I will and have already recommended the company and the shed, an excellent product. Five star product.’
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Hayley Hunt said...
Tiger Sheds have the worst customer service I have ever come across.
We ordered a cabin 4×5 (The Zeta) under 2,5m. I was told on the telephone that the cabin would be 2.47m. The sales people were good and the cabin came really quickly and the delivery process was great.
The cabin is great quality and I have no complaints there. HOWEVER the cabin is only 2.35m and the door doesn’t open because it gets stuck on the facia. Secondly the storm braces it came with which are fixed to the inside of the cabin don’t fit as they are too tall.
I am dealing with [Name Retracted] in the customer service team who doesn’t take calls only communicates over email. At first he seemed very helpful however after a while it became clear they weren’t going to take any responsibility that it was too short. They gave me absolutely ZERO explanation why it was too short and when I notice the storm braces which was proof that the cabin was too short they had no rebuttal at all because they ARE to blame. They sent me the missing log and the 12 roof boards incase they split but they are not willing to send one of their builders to amend the building. They think they have done me a favour by sending the logs saying they weren’t needed!
The instructions for the cabin say that it should be 18 logs high so it wasn’t that they were missing but that the design was wrong. My sister in law has a tiger shed and hers is 19 logs high on the short side. More proof it was one missing. My thoughts are that they have cheapened it and cut costs by making it shorter.
I called to speak to [Name Retracted] but the girl who answered wouldn’t put me through. She also wouldn’t tell me the owners name or anything. Just the WORST customer service and rude.
I would never recommend them and I am considering taking them to small claims as I have all the proof I need.
Hayley
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Stuart said...
After shopping around I decided to go with Tiger Sheds based on other buyers reviews. I was not disappointed. Everything was so easy from the initial ordering process online to assembly. My choice was an 8×6 Shiplap Apex shed. I also have to mention just how helpful the delivery driver was, nothing was a problem. I would highly recommend this company and can honestly say the product was much better that that offered by larger DIY stores and at a much more competitive price.
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Ryszard Kowzan said...
No problems with communication from start to finish. Good competitive price. Shed ordered on 15th May for delivery on or about 12th June and delivered on 25th May which I could accommodate. Shed has a few small thin areas in the cladding boards. Overall, I am satisfied with this product.
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Mike Barker said...
I placed an order for an 8×6 Tongue and Groove shed as I found it to be competitive price compared to other on-line companies. The initial delivery date was an estimate, but the delivery was made much earlier than this. I received a telephone call advising me of the delivery date and an approx time scale (am). The driver arrived on time and was most helpful even giving me a few tips on putting the shed up.
My son and I found that all sections fitted together without problem and we finished the job within a couple of hours. I am very pleased with the overhaul appearance of the shed, but my only regret was not ordering the optional window fitting kit as this would have made things a little easier
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Ivan said...
Very upset. My son paid extra for “three days delivery”. Should have been brought on Monday but today is Wednesday and there is nothing. I lost two days at work. very upset.. Phone them few time a day and still got nothing.
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Chris Bees said...
Would recommend to anyone, good price, good product and quality service from place of order right the way through to the helpful chap that delivered it.
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derek horstead said...
bought this shed as my last one from another supplier was not too clever. the materials used by Tiger are far superior and it looks sturdy. yet to put it up but I don’t expect any big problems(fingers crossed)
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Kevin Knight said...
Excellent experience from start to finish – Clear instructions on when my shed would be delivered, very punctual and pleasant delivery driver.
Shed went up with no problems (two man job though). Very happy with end result.’
Can’t comment about after sales service as I haven’t needed it.
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Paul Styles said...
8 x 6 Pent Shed-Shiplap-No Windows
Excellent Product-Delivery right on time and easily got it close to where it needed to be put up.not a lot of heavy lifting to put up. Hammer and a spanner for Coach Bolts all I needed to put up with an assistant to hold the panels up in place. Instructions clear and more than adequate fixings.
Preservative purchased as option would recommend as one good coat with the 5 litres went well into the Shiplap panels. Tested shortly after wards with a downpour -rain just rain off Very Good-Would recommend to purchase and the no window option makes it a good security shed.
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Matthew Parry said...
Good quality easy assemble sheds at a reasonable price. Cannot comment on customer services as I did not have to contact them.
Would highly recommend this company.
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Mark Venes said...
Got a budget shed from tiger sheds quality of shed outstanding delivered on time all parts were there
Would recommend to others
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Mike Franks said...
The shed was delivered well within expected timescale. The delivery driver was extremely helpful and meticulous .
The shed was easy to assemble and looks good. It is going to give many years of service. The shed has an excellent base and looks secure.
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Christopher Drake said...
I ordered a 6×8, price was fantastic, info given and details of deliver spot on. Driver was very helpful and friendly.
The shed was a breeze to put up even with the slight downpour we had.
I would and will use tiger sheds again and will pass their name on for others if needed
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Andrew Thornley said...
‘Really impressed with my shed – an 8×6 shiplap apex with upgrade to double doors.
Delivery was much quicker than the predicted time.
Instructions clear, easy to assemble.
Shed feels very sturdy, should last many years!’
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Robert Harris said...
Very pleased with my 10×8 apex shiplap shed from Tiger. Good quality construction for a reasonable price. I opted for toughened glass windows and a glazing kit, so can’t comment on the standard perspex windows.
Delivery was on time on the given delivery day. Assembly was surprisingly straightforward for what I consider to be a big shed. Two people required for some holding and lifting jobs, but mostly a one person job. The main structure (floors, walls, and roof) were up in an afternoon. Felting, nailing, screwing, glazing, treating, were completed on day two. Everything fitted together very nicely. No complaints.
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Stephen Hadfield said...
Brilliant. Second shed I have purchased , both great ,and the service form ordering to delivery, by a very pleasant and helpful driver , Thank you.
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Michael Roberts said...
Delivery slot was 0930 to 1130, arrived 0945, the shed was of good quality, better than all I had seen for this price. Fitted together well, three hours for two persons to assemble, I used screws instead of the provided nails. In all, a very good garden shed for the price paid, would recommend Tiger sheds to anyone buying a shed, very pleased with my purchase.
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Mervyn Townley said...
Excellent product at reasonable price. Well built with good quality wood. Second shed from here and would use again.
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Phil said...
‘I bought a 7 x 3 bicycle shed with shelf. Absolutely the best shed and the best service I have ever received. The shed is of exceptional quality and superbly made of the best timbers. Timber floor, not cheap chipboard. Delivery was prompt and the driver was extremely helpful. Everything arrived in superb condition and dry.
I wish I had bought my summer house from Tiger Sheds. I would not be nearly as disappointed with it.
Best of all is that their buildings are not any dearer than the lesser quality ones on offer. I so wish I had seen their website earlier.’
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Owen said...
I was very happy with my 8×6 Pent Shed and the delivery time from Tiger Sheds including delivery time and a very helpfull driver. so much better than the big DIY shops. the quality for the price is very good.
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Milan said...
Nice and quality shed, easy to put together. Would definitely recommend to others!
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Stephen Gilbert said...
Great value shed, kept informed on progress, delivered earlier that expected (2weeks) helpfull driver and found easy to assemble. 8×6 pent shed
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Wilf Sequeira said...
Good quality at competitive prices and a great service!!
EXPERT REVIEWED 
FREE DELIVERY 
INSTALATION AVAILABLE 
Bought and paid for the shed on may 4th checked my bank account and they had taken out the payment twice. I rang to ask that the money be refunded the clown you speak to has a standard reply (you need to,put that in writing) he is no help whatsoever.
It took 9 days to refund the money. When the shed arrived the sent felt for a 6×6 shed ordered an 8×6 again I rang again same reply put it in writing 4 days later [Name retracted] (whomis as much use as a chocolate teapot )send a me an email we need photo evidence to prove we have delivered the wrong Felt. Rang again to try to speak to him (he will not speak to customers).
Ended up making a 24 mile trip to exchange the felt. The young man in the warehouse could not have been more helpful. Take note [Name retracted] and the clown who answers the phone. In my opinion you should avoid this company at all costs.
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I have had excellent service from this company. They delivered our shed 3 weeks before it was due and within the time slot given. Everything was included and shed was erected within 3 hours of delivery.
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Very poor quality and unbelievably poor customer service AVOID LIKE THE PLAGUE
Dreadful company with poorer customer service “A SHED LOAD OF TROUBLE”
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The company is a jock. My brother waited ages for a shed and when he received it had holes in the wood panels, absolutely everywhere. The shed felt like paper. anywhere we touched while lifting up, it breaks.
When he phoned to complaint, the incompetent customer service person told him “These are an unfortunate occurrence in timber and not always obvious until the building is assembled and there is a light shining through. While they don’t impact the actual structural integrity of the building, I can appreciate that they are not particularly pleasing to look at and would advise that if you are concerned, a small amount of wood filler or silicone sealant is applied to the area in question to limit any further movement”
We also found out that the felt supplied does not cover the whole roof. So we had to improvise. When my brother questioned quality control, he was told, this is the customer’s responsibility to make sure that all in good order and this highlighted in terms & conditions, even though he did not see the terms and conditions because he made the order over the phone.
All in all, is a very bad service. I do not recommend this company at all as they are fake and null customer service, once they take your money you have no control. Like lottery you won’t know if the quality is good until you receive the shed. DO NOT BUY FROM THEM
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Customer services is a joke, they asked for a review as soon as we had ordered it, and delivery is sooooo slow.
go anywhere but here, they are slow, expensive and customer service would be a minus if I could.
AVOID.
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Extremely disappointing experience. Called up three weeks ago to get a delivery date, so that I could organise a chippy and Electrician for the date advised (28th) Received an email today to say that they have been urgently trying to get hold of me, no voice mail or missed call on my contact number. Called to confirm that the 1st is not acceptable, as I have already been informed it would be delivered on the 28th and had arranged installation for this weekend.
I was informed that it was due to the delivery vehicle not being in the area. I tried to arrange collection, only for the story to be changed to that it was still in production.
Web site is great, communication on initial order is great. Delivery system shocking and customer service experience extremely poor. I should have looked at trust pilot first. I would have gone elsewhere and would have probably had my shed by now too!
Extremely poor service, not able to speak to a senior team members, as they are not in.
You should be ashamed Tigersheds
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Hi,
I have serious concerns over your positive review of TigerSheds, specifically because you attach a lot of weight to their Trustpilot score. I submitted a negative review to Trustpilot, and later responded to their request for proof of purchase. The review was ultimately reject because it a) reviewed a product, not their service and b) it was over 12 months old. Firstly, when people are looking at Trustpilot scores of a company like TigerSheds, surely first and foremost they are expecting that score to be based on reviews about the product and quality of the product, not merely the service provided. Secondly, for something like a shed, a review over 12 months in age is without doubt more valuable than one younger because it will attest to the durability (or not) of the shed.
On closer inspection it seems that TigerShed are engaged in an active cleansing of their Trustpilot reviews (many, many flagged reviews), which, since Trustpilot is funded by the companies it lists it happily assists with. Additionally, as a consumer, you are given a mere 7 days to give proof of purchase before a review is removed entirely.
It’s lead me to conclude that Trustpilot reviews are far from unbiased and really not to be trusted.
I hope you will consider this in your evaluation of TigerSheds (and indeed other companies).
Kind regards,
Mark
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Bought a procas cabin, self assembly £3+. Erected over 4half days only problem double doors don’t fit/work. Customer “service” communicated for about 2 weeks then stopped. Even an e/mail to head of c/s goes unanswered. Stupid thing is, I only live 5miles from their manufacturing unit and I’m in the market for more units, so to sort out problem would not cost much.
If you buy from this company and have a problem don’t expect any kind of aftercare.
Customer service 0/10
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Took about 6 weeks for the shed to be delivered. (too long)
Contractors that came to fit were good, informative and polite.
To the point that they pointed out problems that had been caused through delivery.
Rang tiger shed and emailed many times for them regarding my concerns and sent photos to come and rectify mistakes. After passing the blame and not taking the word of the contractors maybe because the staff do not understand the construction of the shed and having been taught of how to pass the buck as of today still nothing has been done despite stating that a part would be delivered. Obviously not prepared to listen to public opinion.
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Best value for sheds of all types? . Bought a log store and construction is grate
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‘order process was easy and staff spoken to were helpful. delivery slot and time was agreed and kept to.
the delivery driver was particularly helpful. the log cabin was well packed and protected from the elements which given the weather was really good as it was 4 days until assembly.
the instructions could be clearer as it took a while to understand the next step. the only criticism of quality was 2 parts were temporarily screwed together with about 6 screws. three of these had been screwed in such that the slots had become rounded making it impossible to remove with a screwdriver necessitating drill out out the heads. one window key is faulty! will ask for a replacement.
other than this really happy.’
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Needing a new shed I researched the internet and looked at local products before deciding to go with Tigersheds.
From ordering through delivery and construction everything was as hoped for and some more. I was a bit concerned about the possible lack of quality of the shed as the price was so much less than anything else I had looked but my doubts were quickly dispelled as soon as I took delivery. A very well made and sturdy shed with a proper wooden floor and roof rather than thinner OSB and putting it together was easy with a bit of family help and after only a few hours work I was ready to fill it. I must add, stupidly, I had managed to lose the fitting instructions but Tigersheds website has the instructions on it so that saved some embarrassment having to ask for more to be sent.
All I can say is if I ever need another shed or someone asks me for a recommendation I must say Tigersheds is the place to go.
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AWFUL
AVOID!!!!!!
Delivered before slot time and wedged shed between caravan and house.
Delivery instructions were to knock on door and be given instructions around to the backs.
I’m disabled and now have a shed where it can’t be used, can’t be carried through the house and to top it off its DAMAGED.
CUSTOMER SERVICE COULDNT CARE LESS!
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Pent 7 x 5 Bike shed
Shed is very well designed and manufactured. 5 star
Delivery service not so good – they didnt ring my doorbell or called mobile no. but just left the shed sections on a NEW – concrete base that was not not ready for load bearing.
Instructions are vague, too small and generalised . They should be specific to each shed was not clear for a reverse pent shed.
Overall recommend.
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Due to the positive feedback I recently attempted a purchase from Tiger Sheds. Like other customers my shed was delivered well before the arrange time slot so we weren’t in, is this done on purpose? Nearly every piece of the shed had been damaged I presume by delivery, the wood is poor quality and splitting in a number of places, there was wood split by missed screws that were hanging out. We have spent over a week in correspondence with their customer care and have now contacted trading standards. They are trying to charge ME 25% for the return of the faulty sub standard shed. They wanted me to wait another 8 days for someone to view the shed despite receiving photographic evidence. It had already taken 16 days from order to get it delivered – another week in correspondence then another week waiting for someone to view it. Unacceptable. I have now officially demanded a refund in full and will have to wait and see what happens next. I think you need to update your page as clearly Tiger Sheds haven’t learnt anything!
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Excellent shed, very well made, went together beautifully. And delivered on time!
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Thanks for the feedback Nigel.
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Great service from initial browsing of website through to delivery. A very efficient company to deal with. Well impressed with the level of customer service. Product delivered on time and great value for money. Easy to erect and does the job perfectly. Would thoroughly recommend this company and its products
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Tiger sheds was recommended to me and so I purchased a shed on line confident that I was dealing with a company that would provide a professional and good service.
I needed the shed by a particular date and it arrived two days before. However, the shed arrived damaged. In short it had been loaded badly. The driver agreed that one panel was badly damaged.
What then ensues is almost comical. I spoke to a company representative on the drivers mobile. The driver could not or would not send photos of the damage to his company. The company rep acknowledged that this was odd and he would deal with driver later. Consequently I sent the pics on my phone.
I needed the shed and so could not return it given I had a crew on site to put up in the next two days. The company explained that I had two options.
1. They would send another piece. However this would not arrive in the required time frame.
2. If I refused to take the shed I would incur a 25% cancellation fee.
It became evident that the Tiger sheds representative knew nothing about the Sale of Good Act, simply saying that if I do not take the item I would be charged 25% ! The fact that I was looking to return the item because it was damaged seemed irrelevant.
All I wanted was a token amount given the item was damaged, it required repair and I did not have the time to wait for a replacement.
Tiger sheds policy to adopt ‘blanket rules’ to every situation says it all. They don’t deal with individuals problems and offer solutions, they just deal with money.
Disgusting. Next time I’d make the shed myself rather than line Tiger sheds pockets.
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Hi Aneel,
If they are saying that if you decide you do not want to accept the order they will charge you a 25% cancellation fee. This seems to not be lawful according to advice given by Citizens Advice you can read here. I think if you are still in dispute you should contact Citizens Advice or Trading Standards to get clarification on this.
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‘I spent a LOT of time researching my 12′ by 8′ shed purchase, weighing up all the alternatives offered by Homebase, B&Q, Shedstore, Garden Buildings Direct and more. For the equivalent prices at these other sites, the Tiger Shed offered a better structure and proper shiplap flooring instead of OSB. The only downside was the water-based treatment, others offered dip or pressure which would have been good. As others have said, the shed is very orange on delivery – I’d got my willow green and daisy white paint combo in Cuprinol Shades. The green took 2 coats but the white needed 3 or 4 before the orange couldn’t be seen. Be warned if thinking about the Kasp lock – I had to drill holes in the structure to get this to fit. It took about 4 hours for 2 of us to put up but at 12′ by 8′ it’s a BIG man shed – the roof panels, floor and 2 walls are each made up of 2 panels. I’m sure the smaller versions wouldn’t take that long to erect. Overall I’m delighted with my purchase, highly recommended!’
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I recently ordered a log effect 8×10 shed. I found the customer service and delivery exactly how i expected and delivered on a date that suited me. The shed went together with ease and I’m extremely pleased with the product. Overall I would recommend this company and highly recommend the quality of the products.
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Really upset, having reviewed the sheds and choosing the one we liked. It arrived damaged and very flimsy. I Sent photos and I am now waiting for collection and my refund. It has been over two weeks and they still cant give me a date for collection. They tell me when they are next in the area but I live in Wales. Awful company, rubbish customer service. I am just being fobbed off
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Brilliant buy, really pleased 10/10. Driver very helpful company kept in touch via e mail re status of order. Would recommend and use again
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No issue with this bike shed in general, from easy to order online to delivery. Everything was as expected except the instructions supplied were rubbish – download the ones from their website and its much clearer. No problem in recommending them to anyone who wants a decent bike shed for a decent price
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‘A very good shed very well made. The shed is full of plants already. Lawrence the carpenter put the potting shed together very quickly and made a good job of it. I would recommend the option of having the shed put together by a professional. The shed is very study. Perhaps a stable door could be an option. I will and have already recommended the company and the shed, an excellent product. Five star product.’
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Tiger Sheds have the worst customer service I have ever come across.
We ordered a cabin 4×5 (The Zeta) under 2,5m. I was told on the telephone that the cabin would be 2.47m. The sales people were good and the cabin came really quickly and the delivery process was great.
The cabin is great quality and I have no complaints there. HOWEVER the cabin is only 2.35m and the door doesn’t open because it gets stuck on the facia. Secondly the storm braces it came with which are fixed to the inside of the cabin don’t fit as they are too tall.
I am dealing with [Name Retracted] in the customer service team who doesn’t take calls only communicates over email. At first he seemed very helpful however after a while it became clear they weren’t going to take any responsibility that it was too short. They gave me absolutely ZERO explanation why it was too short and when I notice the storm braces which was proof that the cabin was too short they had no rebuttal at all because they ARE to blame. They sent me the missing log and the 12 roof boards incase they split but they are not willing to send one of their builders to amend the building. They think they have done me a favour by sending the logs saying they weren’t needed!
The instructions for the cabin say that it should be 18 logs high so it wasn’t that they were missing but that the design was wrong. My sister in law has a tiger shed and hers is 19 logs high on the short side. More proof it was one missing. My thoughts are that they have cheapened it and cut costs by making it shorter.
I called to speak to [Name Retracted] but the girl who answered wouldn’t put me through. She also wouldn’t tell me the owners name or anything. Just the WORST customer service and rude.
I would never recommend them and I am considering taking them to small claims as I have all the proof I need.
Hayley
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After shopping around I decided to go with Tiger Sheds based on other buyers reviews. I was not disappointed. Everything was so easy from the initial ordering process online to assembly. My choice was an 8×6 Shiplap Apex shed. I also have to mention just how helpful the delivery driver was, nothing was a problem. I would highly recommend this company and can honestly say the product was much better that that offered by larger DIY stores and at a much more competitive price.
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No problems with communication from start to finish. Good competitive price. Shed ordered on 15th May for delivery on or about 12th June and delivered on 25th May which I could accommodate. Shed has a few small thin areas in the cladding boards. Overall, I am satisfied with this product.
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I placed an order for an 8×6 Tongue and Groove shed as I found it to be competitive price compared to other on-line companies. The initial delivery date was an estimate, but the delivery was made much earlier than this. I received a telephone call advising me of the delivery date and an approx time scale (am). The driver arrived on time and was most helpful even giving me a few tips on putting the shed up.
My son and I found that all sections fitted together without problem and we finished the job within a couple of hours. I am very pleased with the overhaul appearance of the shed, but my only regret was not ordering the optional window fitting kit as this would have made things a little easier
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Very upset. My son paid extra for “three days delivery”. Should have been brought on Monday but today is Wednesday and there is nothing. I lost two days at work. very upset.. Phone them few time a day and still got nothing.
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Would recommend to anyone, good price, good product and quality service from place of order right the way through to the helpful chap that delivered it.
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bought this shed as my last one from another supplier was not too clever. the materials used by Tiger are far superior and it looks sturdy. yet to put it up but I don’t expect any big problems(fingers crossed)
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Excellent experience from start to finish – Clear instructions on when my shed would be delivered, very punctual and pleasant delivery driver.
Shed went up with no problems (two man job though). Very happy with end result.’
Can’t comment about after sales service as I haven’t needed it.
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8 x 6 Pent Shed-Shiplap-No Windows
Excellent Product-Delivery right on time and easily got it close to where it needed to be put up.not a lot of heavy lifting to put up. Hammer and a spanner for Coach Bolts all I needed to put up with an assistant to hold the panels up in place. Instructions clear and more than adequate fixings.
Preservative purchased as option would recommend as one good coat with the 5 litres went well into the Shiplap panels. Tested shortly after wards with a downpour -rain just rain off Very Good-Would recommend to purchase and the no window option makes it a good security shed.
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Good quality easy assemble sheds at a reasonable price. Cannot comment on customer services as I did not have to contact them.
Would highly recommend this company.
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Got a budget shed from tiger sheds quality of shed outstanding delivered on time all parts were there
Would recommend to others
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The shed was delivered well within expected timescale. The delivery driver was extremely helpful and meticulous .
The shed was easy to assemble and looks good. It is going to give many years of service. The shed has an excellent base and looks secure.
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I ordered a 6×8, price was fantastic, info given and details of deliver spot on. Driver was very helpful and friendly.
The shed was a breeze to put up even with the slight downpour we had.
I would and will use tiger sheds again and will pass their name on for others if needed
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‘Really impressed with my shed – an 8×6 shiplap apex with upgrade to double doors.
Delivery was much quicker than the predicted time.
Instructions clear, easy to assemble.
Shed feels very sturdy, should last many years!’
Scores
Very pleased with my 10×8 apex shiplap shed from Tiger. Good quality construction for a reasonable price. I opted for toughened glass windows and a glazing kit, so can’t comment on the standard perspex windows.
Delivery was on time on the given delivery day. Assembly was surprisingly straightforward for what I consider to be a big shed. Two people required for some holding and lifting jobs, but mostly a one person job. The main structure (floors, walls, and roof) were up in an afternoon. Felting, nailing, screwing, glazing, treating, were completed on day two. Everything fitted together very nicely. No complaints.
Scores
Brilliant. Second shed I have purchased , both great ,and the service form ordering to delivery, by a very pleasant and helpful driver , Thank you.
Scores
Delivery slot was 0930 to 1130, arrived 0945, the shed was of good quality, better than all I had seen for this price. Fitted together well, three hours for two persons to assemble, I used screws instead of the provided nails. In all, a very good garden shed for the price paid, would recommend Tiger sheds to anyone buying a shed, very pleased with my purchase.
Scores
Excellent product at reasonable price. Well built with good quality wood. Second shed from here and would use again.
Scores
‘I bought a 7 x 3 bicycle shed with shelf. Absolutely the best shed and the best service I have ever received. The shed is of exceptional quality and superbly made of the best timbers. Timber floor, not cheap chipboard. Delivery was prompt and the driver was extremely helpful. Everything arrived in superb condition and dry.
I wish I had bought my summer house from Tiger Sheds. I would not be nearly as disappointed with it.
Best of all is that their buildings are not any dearer than the lesser quality ones on offer. I so wish I had seen their website earlier.’
Scores
I was very happy with my 8×6 Pent Shed and the delivery time from Tiger Sheds including delivery time and a very helpfull driver. so much better than the big DIY shops. the quality for the price is very good.
Scores
Nice and quality shed, easy to put together. Would definitely recommend to others!
Scores
Great value shed, kept informed on progress, delivered earlier that expected (2weeks) helpfull driver and found easy to assemble. 8×6 pent shed
Scores
Good quality at competitive prices and a great service!!
Scores